We have been in the web hosting industry for more than 10 years and we have received a countless number of support tickets with questions on every topic imaginable. This has helped us to create a great collection of Frequently Asked Questions where we cover the cases which our support team has had to solve the most. Each question is answered in a thorough and detailed manner by our tech support supervisors.
1. Go to the member’s login page;
2. Log in using your username and password. (You have received your login information with the confirmation mail after you signed up for our services);
3. Having successfully logged into the Control Panel, mouse over the 'Help Center' link in the top right corner. A drop-down menu will appear with the following options: Help and My Tickets. Click on 'Help'.